pak67 Privacy Policy – How We Protect Your Data

1 Who We Are

pak67 is an online gaming platform operating at pak67.fun, offering live casino games, slots, sports betting, and related gaming services to players in Pakistan. References to "pak67", "we", "us" or "our" throughout this Privacy Policy all refer to the pak67 platform and the entity responsible for operating it.

This Privacy Policy applies to all personal data collected through the pak67 website, mobile application and any other digital touchpoints through which players interact with the platform. It applies to registered players, visitors who browse without registering and any individual who contacts pak67's support team.

2 What Data We Collect

The personal information pak67 collects falls into the following categories:

pak67 does not intentionally collect sensitive personal data such as biometric information, health data, religious beliefs or political opinions. If any such information is incidentally included in documents you provide for verification, it is not processed for any purpose beyond confirming your identity.

3 How We Collect Your Data

pak67 collects personal data through the following methods:

• Direct collection — information you provide when creating an account, completing identity verification, making a deposit or withdrawal, opting into a promotion or contacting support.
• Automated collection — technical and usage data collected automatically by our platform systems as you browse the site, play games, place bets or use the mobile app. This includes standard server logs, session identifiers and performance monitoring data.
• Cookies and similar technologies — small data files placed on your device that help the platform function correctly, remember your preferences and understand how the platform is being used. See Section 8 for full details.
• Third-party sources — where you have authorised a payment provider such as JazzCash or Easypaisa to share transaction confirmation data with pak67 as part of a deposit or withdrawal process. pak67 does not receive your full financial account details from these providers — only the information necessary to confirm a transaction.

4 Why We Use Your Data

Every piece of personal data collected by pak67 is used for a specific, defined purpose. The following table explains what we use your data for and why:

• To create and manage your pak67 account and verify your identity as required for gaming platform operations.
• To process deposits and withdrawals in PKR through your chosen payment method, including JazzCash, Easypaisa, Raast, bank transfer and mobile wallets.
• To verify that you meet the eligibility requirements — including the minimum age of 18 — before allowing access to real-money gaming features.
• To detect and prevent fraud, money laundering, bonus abuse and other prohibited activities that could harm other players or the integrity of the platform.
• To provide customer support and resolve account, payment or gaming disputes when you contact our team.
• To send you transactional communications — such as deposit confirmations, withdrawal notifications and security alerts — that are necessary for the operation of your account.
• To send promotional communications about bonuses, new games, PSL season offers and other pak67 promotions, if you have opted in to marketing communications. You can opt out at any time.
• To monitor platform performance, detect technical errors and continuously improve the gaming experience for Pakistani players.
• To comply with applicable record-keeping and anti-money laundering (AML) obligations.

5 Legal Basis for Processing

pak67 processes personal data under the following legal bases depending on the purpose involved:

• Contract performance — processing your registration data, verifying your identity, processing deposits and withdrawals, and providing gaming services are all necessary to fulfil our agreement with you as a registered player.
• Legitimate interests — fraud prevention, security monitoring, platform performance analysis and responsible gaming interventions are carried out on the basis of pak67's legitimate interest in maintaining a safe and fair platform for all players.
• Legal obligation — record-keeping for financial transactions, identity verification under anti-money laundering requirements and responding to lawful information requests are carried out to comply with applicable legal obligations.
• Consent — sending you optional promotional communications about bonuses, new games or seasonal offers is based on your freely given consent, which you can withdraw at any time without affecting your ability to use the platform.

6 Sharing Your Data

pak67 does not sell, rent or trade your personal data to third parties for any commercial purpose. We share your data only with the following categories of trusted partners, and only to the extent necessary for them to perform their specific function:

• Payment processors — JazzCash, Easypaisa, Raast and bank transfer partners receive the minimum transaction data required to process your deposit or withdrawal. These providers operate under their own privacy policies and security standards.
• Identity verification providers — third-party KYC (Know Your Customer) services may process copies of your identity documents to confirm your name, date of birth and address as part of the account verification process.
• Game software providers — studios such as Pragmatic Play, Evolution Gaming and others receive a player identifier and stake/outcome data necessary to operate their games within the pak67 platform. They do not receive your full name, contact details or payment information.
• Technology and infrastructure providers — cloud hosting, security monitoring and platform analytics providers that process data on pak67's behalf under strict data processing agreements that prohibit independent use of your data.
• Law enforcement or regulatory bodies — where pak67 is required by applicable law or a lawful authority request to disclose specific information, we will do so to the extent legally required and will notify you where permitted by law.

7 Payments & Financial Data

All financial transactions on pak67 are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer or another supported method, pak67 receives a transaction reference and confirmation sufficient to credit or debit your account balance.

pak67 does not store your full JazzCash or Easypaisa account credentials, complete bank account numbers or card details on its own servers. Payment tokenisation and secure transmission protocols are used so that sensitive financial data passes directly through the relevant payment provider's secure infrastructure rather than being stored in plain form by pak67.

Transaction histories — including deposit amounts, withdrawal amounts, dates and payment method references — are retained as part of your account record for financial record-keeping and fraud prevention purposes. These records are accessible to you at any time through your account transaction history.

8 Cookies & Tracking Technologies

pak67 uses cookies and similar tracking technologies to operate the platform correctly, remember your preferences and understand how players use different parts of the site. The types of cookies used are as follows:

• Essential cookies — these are required for the platform to function. They maintain your login session, remember your language preference and protect against cross-site request forgery. These cannot be disabled without affecting core platform functionality.
• Functional cookies — these remember choices you make, such as your preferred game view or notification settings, so you do not need to re-configure them each time you visit.
• Analytics cookies — pak67 uses anonymised analytics data to understand which pages and games are most popular, how players navigate the platform and where technical issues are occurring. This data is aggregated and does not identify individual players.
• Security cookies — short-lived cookies used to identify and block suspicious or automated activity, including bot traffic and fraudulent login attempts.

You can manage cookie preferences through your browser settings. Blocking essential cookies will impair the functionality of the platform. Blocking analytics cookies will not affect your ability to play games or access your account.

9 Data Retention

pak67 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable record-keeping obligations. General retention guidelines are as follows:

• Account registration and identity data is retained for the lifetime of your active account and for a period of five years following account closure, in line with standard financial record-keeping practices.
• Transaction records, including deposit and withdrawal history in PKR, are retained for a minimum of five years following the date of each transaction.
• Customer support communications are retained for up to three years from the date of the last message in a conversation thread.
• Technical and usage data, including server logs and session data, is typically retained for up to 12 months unless a specific security or fraud investigation requires longer retention.
• Marketing consent records are retained for as long as you remain opted in to communications, plus a reasonable period afterwards as evidence of the consent.

When personal data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

10 Your Data Rights

As a pak67 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via Live Chat or email.

pak67 will acknowledge data rights requests within 3 business days and aim to resolve them within 30 days. In complex cases, this period may be extended by up to a further 30 days with prior notification to you.

11 Security Measures

pak67 implements a layered security approach to protect your personal data from unauthorised access, disclosure, alteration and destruction. Key measures in place include:

• TLS encryption for all data transmitted between your device and pak67's servers, ensuring that information cannot be intercepted in transit.
• Encryption of sensitive stored data including identity verification documents, financial records and account credentials.
• Two-factor authentication (2FA) available for all player accounts, strongly recommended to protect against unauthorised login.
• Strict internal access controls ensuring that only authorised pak67 staff with a specific need can access personal data in the course of their work.
• Regular security audits and vulnerability assessments of the platform's technical infrastructure.
• Automated monitoring systems that detect and flag suspicious login attempts, unusual transaction patterns and other potential security events in real time.

12 Children's Privacy

pak67 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the account registration and identity verification process, and accounts where the player is found to be under 18 are closed immediately with any funds returned to the original payment source where possible.

If you believe that a minor has registered on pak67 or has gained access to a pak67 account, please contact our support team immediately so we can investigate and take appropriate action without delay.

13 Updates to This Policy

pak67 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements or applicable legal standards. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect.

The "Last Updated" date at the top of this page reflects when the most recent revision was made. We encourage you to review this policy periodically. Your continued use of pak67 after the effective date of any update constitutes your acknowledgement of the revised policy.

14 How to Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please reach out to the pak67 team through the following channels:

• Live Chat — the fastest way to reach us. Available 24/7 from within the pak67 platform or the mobile app. For data rights requests, please mention that your query is privacy-related so it can be routed to the right team member.
• Email — send your privacy enquiry to our support email address and you will receive an acknowledgement within 24 hours with an expected resolution timeline.

When submitting a data rights request, please include your registered email address or username and a clear description of your request so we can locate your records and process your request as efficiently as possible.